Sometimes big companies make serious FAILs on the internet. Normally it proves for quite interesting viewing.
Check out this infographic which highlights some of the best customer relations fiascos.
Nice!
The #1 Resource for Church Technology Creativity & New Thinking
by James Brooks
Sometimes big companies make serious FAILs on the internet. Normally it proves for quite interesting viewing.
Check out this infographic which highlights some of the best customer relations fiascos.
Nice!
James Brooks is a professional blogger, web designer and social media consultant based on the South West coast of England. As well as being a co-founder of GPlusTuts, a blog about Google+, James also enjoys blogging about technology, food and tea!
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Chris Rouse says
Apparently GetSatisfaction has forgotten about their own little customer relations fiasco from 2009 involving 37Signals. That should have topped their chart.
The Fiasco:
http://37signals.com/svn/posts/1650-get-satisfaction-or-else
The Backlash:
Read the comments section
The company’s response (via comments on the blog post):
http://37signals.com/svn/posts/1650-get-satisfaction-or-else#comment_41863
http://37signals.com/svn/posts/1650-get-satisfaction-or-else#comment_41883
http://37signals.com/svn/posts/1650-get-satisfaction-or-else#comment_41904