Want to see what a crisis situation looks like on social media and then not formally respond online?
Read the replies in this tweet and then imagine if there are any situations your church could possibly face.
http://twitter.com/OleMissFB/status/725890905358610432
Not a football fan? Let me explain a little why this is the perfect example your church needs a crisis communication plan in place. (If you haven’t read it yet, here is also an infographic for different levels of crisis social media management)
[Read more…] about Silence During A Digital Crisis Is Deafening