If you’re organization is large enough to have problems with their IT and web-related activities then you’re already probably thinking about issue and bug tracking.
Come to think of it, even small orgs need one (we have one at 8BIT and we’re a team of 5!).
Here’s another web service to check out:
Bontq is an online bug and issue tracking system. It provides the easiest way to manage projects, track bugs, add tasks and even store all your documentation.
Their cross-platform Desktop Client allows you to capture screenshots and record videos to show the root of the problem.
It’s not free but it could be the thing you’ve been looking for:
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