More and more businesses are relying on social networks for customer support:
The social help desk may turn out to be a game-changer in the ongoing relationship between businesses and their customers. As customers increasingly turn to social media sites for customer service, the social help desk lets you respond in real-time to meet the evolving customer definition of “now.”
I wonder how the Church could better us social media like this.
Answer questions? Help those in need?
Review this infographic and share your thoughts in the comments below …
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How can the Church use social media to reach outside of Church circles?
[via Desk.com]
Curtis says
The “social help desk” is what the church is all about. Even before there was “social networking” or “help desks”. The “social help desk” in church is the third way between rigid church authoritarian hierarchy, and every believer trying to figure stuff out for themselves. The “social help desk” is placing authority where it belongs, among the people, as well all work toward solutions as a community, trying and testing our ideas against the experience of others. We no longer rely on ourselves, alone. We no longer rely on a static, all-powerful “god”, revealed to us only by those in authority over us. Rather, we rely on God, the truth, that is revealed among us.
Eric Dye says
Great feedback, Curtis, thanks!