How the Digital Age Has Shaped Communication Management [Infographic]

The digital age, i.e. the invention of computers, the Internet, email, smartphones, and tablets, has completely reshaped how nearly every business does business. If you want to get in contact with a company because a refrigerator went bad, you could try to call customer support or send an email, but you have to do a ton of hunting for the right person to contact. The alternative is that you could go on their Facebook page and tell them you are upset and most likely you will be received with a sales associate or customer support right away.

That is just one of the many ways communication management has changed. Here are some more statistics.

Here are three stats to blow your mind:

• 84% of U.S. adults go online daily, 50% of them through a smartphone and 19% through a tablet.
• Companies are jumping on board with 87% invested in social media networks, 58% with a blog, and 58% using multimedia sharing
• Emails (85%) is still the #1 communication tool, above social networks (62%)

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How do you see this effecting Church communication?

[via USC]

Jeremy Smith

Jeremy is owner of ChurchAndMentalHealth.com and the Co-Occurring Program Coordinator and a Licensed Professional Clinical Counselor at a community mental health center. Jeremy has a history of working as a ministry director for Youth for Christ for 8 years and then working as a mental health and substance use adult counselor in Colorado and Ohio, specifically running an Opioid Residential Treatment Center.