iPhone

Apple finally released their app for people to order their free iPhone 4 case to help combat the connection issue.

I ordered mine yesterday although I didn’t really like any of the ones offered.

But I’ll be honest – I applaud their attempts at making their customers happy and I feel like their response has been satisfactory. I can only imagine the costs associated with giving the free cases away.

Yes, they could (should) have built the product better (or put the issue area someplace different) but it is what it is. It surprises me though how many organizations don’t spend nearly as much effort, time, and resources to make their customers happy.

I think we can learn something here Church.

If you’re interested, I’ve captured the process in screenshots for ordering an iPhone 4 case:

[Read more…] about Apple Creates App to Order iPhone 4 Case, Customer Service

Mozilla recently had their first application – Firefox Home – approved for the App Store.

[Read more…] about Firefox Home Now Available in the App Store

We’re hearty supporters of great software and we believe MailChimp fits that bill. Every single piece of newsletter that we’ve been creating is going to be using them!

It’s a free app for those that are using the service and so far I’m seriously in love.

It’s seriously a must-have app if you are a customer of theirs. Screenshots, videos, and more after the jump.

[Read more…] about Another Reason We Love MailChimp: iPhone App!