Messaging groups in WhatsApp, Slack other similar apps are a norm. Chances are you’re part of a couple of groups. There’s even a possibility that you’re admin for a group or two. Groups make communication easier. When not done well, though, when not done well, groups can be a pain. Thus, rules for messaging groups should never be an afterthought.
When it comes to keeping communication as easy possible, consider the use of groups in messaging apps. This makes communication and keeping everyone in the loop much better. To some extent, efficient.
Some of the rules for messaging groups you might want to have, consider:
Permission
Before adding people to any group, consider the courtesy of getting permission, first. The likelihood that some people are messaging-groups-fatigued is high.
To avoid (potential) members’ backlash, ask first.
Purpose
When setting up your group, be upfront about what the group is about. When purpose of the group is not explicit, the group can easily runaway. For example:
The purpose of this group is _______.
Stating, up front, the purpose of your group gives everyone the cue on what to post or discuss in the group.
Conversation
WhatsApp, Telegram unlike Slack, doesn’t have the channel feature. This can result in a lot of noise. You know when two people start having a private conversation in public. One of the rules for messaging groups to consider:
Keep private messages private.
You might want to think of rules that set framework for conversation deemed appropriate for the group. What kind of conversation do you want to go down in the group? To what extent does the group eliminate communication on other platforms?
Time
Not everyone is always available at the same time. Also it is also not always easy to respond in the immediate. Are there any times or days messages shouldn’t be sent in the group?
If communication is time sensitive, how quickly should members respond?
Consensus
It may be worthwhile to get consensus or some acknowledgement from each member. This creates a framework of reference and accountability. It can be difficult to get people to comply to something they may not have subscribed to them in the first place.
Other
Groups in messaging apps can be handy for leading teams and managing communication in other contexts.
Do you think rules are necessary?
What other rules do you think groups should have?
Blessing Mpofu
just a guy changing the world. husband to Ingrid. growing leader and communicator.
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