TokBox. Everyone’s talking about it. In fact, so much so that I’ve either been personally pinged by some of their staff and development team or they’ve dropped lines to others within the technoevangelical circuit.
That’s huge. It means they’re listening. A company that does it well is worth my time. And it makes me want to listen even more.
Over the last couple of weeks I’ve received nearly 200 or so emails, personal DM’s via Twitter, or had IM conversations (over TokBox) with both groups and individuals on how to best “use” TokBox”.
Here is a concentrated list of what I’ve learned and what others have submitted as well as some product suggestions made by our community. I would encourage you to share this list!
***Please note that I will update this list with any additional feedback as it comes in…!***
TokBox Best Practices – Managing the Chaos:
- Establish “ground rules” for your meeting. Some of the following may apply.
- Agenda – Have an agenda before you start.
- Definitive “Start and End” time to your “organized” conversation, especially if you are having an “open” invite.
- Headphones are EPIC. Most have. Require your users to get them and use them.
- Muting your mic if you’re not talking.
- Require that all participants be in a “reasonable” location. No ambient noise. Starbucks is a terrible location, fyi.
- Sit in a well-lit space. The “I live in a dark cave” thing is so 90’s.
- Cap the size of your “conversation”.
- Use the “Twitter” button carefully.
- Establish a Moderator or “someone in charge” of the meeting.
- Upgrade to Flash 10. Download here: http://get.adobe.com/flashplayer/
- Have everyone check their settings for both video and mic. Adjust as necessary.
- Grade School Participation: Raising hands or another “understood” visual cue to ask for permission to speak works.
- Pause video if you’re going to be absent for a while. This apparently cuts down bandwidth load for other participants.
- Have the most up to date browser versions:
Mozilla Firefox: http://www.mozilla.com/en-US/
Microsoft Internet Explorer: http://tinyurl.com/3242ra
Apple Safari: http://www.apple.com/safari/download/
- Close other unused applications on your computer. This dedicates more resources to your TokBox.
- Close any unused browser windows as well.
- Change your status while in a session to “Away”.
- Use some of the “few” moderator-like capabilities of shutting down annoying members or muting/ignoring others when necessary. – [TriuneDesigns.com]
- Try using the 1:1 Chat Plugin: http://plugins.tokbox.com/z/human3rror (just changed human3rror to your own handle). – [Lightmanx5]
- Create your own embed! API baby: http://www.tokbox.com/#embed=call
TokBox Product Suggestions – Making it Better
- Robust moderation tools for the creator of the conversation are essential!
- Force-mute or “presentation mode”.
- Additional media tools.
- Closing/opening comment section.
- “Promoting users”, etc.
- Requirements settings, like browser and flash version check.
- Better GUI for user search.
- Groups and partitioning of your friend list.
- Better “Add friends” for mass-adding, etc.
- Better public timeline management, mass clearing, deleting, etc.
- More robust and complete profile.
- More integrations with other social networking services.
- Custom “Greeting Cards” and templates.
- Better Search. Period.
- TokBox Air Client is not complete… does not provide similar experience.
- Build out the Friend List.
- WordPress and other blogging platform widgets and plugins.
- Locking Camera positions in the window – [lightvox.com]
- Mute on Entry – [lightvox.com]
- Better visual cues of who is talking, perhaps lighting up the box of the speaker – [djchuang.com]
- Push to Talk button – [mergeworship]
Please add more to this list as it grows! Comment below!