Social media can be great to get your name out there. But what do you do when:
- Your social media manager posts an inappropriate post on your business account.
- You are critical of people and it is received negatively.
- Someone has a bad experience with your pastor or church, so they create a video showing their frustration and you don’t respond.
This is social media crisis management time. Do you know what you would do in these situations? You need to.