It honestly amazes me how many people still tend to forget that part of the strategy in terms of moving an organization forward technologically must be education and training.
In fact, for many organizations it’ll be the most significant part, requiring the most time, attention, and focus.
Most organizations have one or two people that “get it”; all the rest need to be trained and/or educated. The problem is in the obvious tension and lack of understanding: Grace, mercy, and a whole lot of patience is required to fill the obvious gap.
We may not “fire” people explicitly when the proverbial light bulb goes off in our heads, but we do it with our attitude and actions.
If your strategy doesn’t include training and continuing education then you’d better get started.