Sometimes it’s just good to sit back, relax, and learn from large enterprise and marketplace businesses that simply act infantile.
Take, for example, Ryanair’s recent comments on an “idiotic” and “pathetic” blogger who happened to blog about their company website and a perceived flaw in their eCommerce portion:
“Jason!” a commenter identified as Ryanair Staff #1 wrote. “You’re an idiot and a liar! Fact is, you’ve opened one session then another and requested a page meant for a different session, you are so stupid you don’t even know how you did it!”
Way to go guys. Way to do it right. Apparently Ryanair’s street cred goes way before them:
Francis Tuke, a spokeswoman for the Association of British Travel Agents, told CNN that Ryanair is famous for not really caring what customers think. “They treat their customers with contempt,” she said. “This is the way Ryanair conducts its business.”
I know a lot of Pastors and Ministries who couldn’t give less of a care about what others think about them. Although it’s nice to be confident in what you believe I think there’s wisdom in caring for other’s opinions, or at least giving them an ear to be heard.
And definitely don’t pull a “Ryanair.” Do you know of “any” ministries or churches out there that could learn a thing or two?
I think one matures as a commentator as well as one matures as a blogger. In both cases I have a long way to go, and maybe I should not be commentating now because I can sometimes be a bit to eager – but commenting is an extension to blogging and a blogger should try not to sound like an idiot in his/her blog as so a commentator.
or maybe I should have types – 'no comment'?
dude. that's a blog topic right there.. wanna guest post it?
While you would hope for responses at the same level or higher than your posts, I think the blogger has the higher standard of conduct to adhere to. You put your opinion and beliefs out there looking for engagement and have to know it will not all be exactly as you want it to be. Take the high road, those watching and not directly engaged in the particular interaction you may be dealing with are watching to see how you handle it. Take the high road and do not step into the gutter.
Romans 12:20-kindness will heap burning coals on the head of your enemy.
Sadly, I know of too many pastors (and churches) with the mindset that if you leave, thanks for freeing up the seat for somebody else. I know that there has to be a balance but I have found that churches have tended to be on one of two extremes: churches who care too much about what people think so they water down everything to please everyone and churches who don't care what people think because they are big and more people will come anyway. I am definitely speaking in generalities and in broad terms here but I have seen these attitudes way too much.
i think you're right. i think there's an opportunity here to change the game… perhaps.
I don't know of any ministry personally that I believe is acting in a manner that you discussed. I will point out that Ministry Watch (http://ministrywatch.com) is attempting to weed out those which have not been transparent with their behavior, especially the use of financial donations.
cool. let me check that out.
a little self-control goes a long way.
wow. genius.
Any company, ministry or person who treats others with contempt will end up with nothing. You can say you're customer-friendly but what do your customers think? Their opinion is the only one that matters.
ah, i bet you could speak to this a lot!
I wonder why some commentors really cannot comment in a kind way….
BE KIND, FOR EVERYONE YOU MEET IS FIGHTING A HARDER BATTLE
especially if you're a business… isn't that whack?
dude. i love this. yes.
it never is “interpreted” “correctly”… *sigh*. that's what it is i guess. an imperfect medium.
duuude
I would love to
I give it a crack ad email you.
