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7 Elements of a Successful Social Network – #2

elements1Yesterday we looked at the 1st Element of a Successful Social Network, which was “Ownership and User Customization.” Today, we’ll take a look at the 2nd Element that can make a social network awesome.

If you need a little more background on what this 7 Part Series is about, check out the first post and the first element here.

Element #2 – Getting and Giving Feedback

Although I could probably spend a lot of time on this particular element, I’m not sure that I’ll need to.

Apparently, websites and online properties that allow the users to get and give feedback (to the owner, creator, each other) are wildly successful, but in terms of engagement, community development, and traffic patterns.

If you’re going to have a successful social network, this goes almost without saying.

But the key here understanding the limitations that you’re going to provide the users for their experience. Remember, all social networks are limited in the way in which they can provide a feedback loop: Contextually, historically, technologically, culturally, etc. The way you use feedback is dependent on where it sits.

Another corollary to consider is moderation and administration of the feedback. Does your offering provide for the “trolls” and the “offensive” users? Is there wisdom in more structured limitations?

Most people just gloss over the question of whether Blogs should have comments but you’ll find that a few have opted to not have commenting turned on. There’s wisdom and strategy behind that too.

All that said, getting and giving feedback is important, and it doesn’t have to look like typical feedback loops either. Just ask Seth Godin about that.

Element #3 tomorrow!

11 Responses to “7 Elements of a Successful Social Network – #2”

  1. February 15, 2009 at #

    Social networking is not a spectator sport. You want to watch something, turn on ESPN.

  2. February 15, 2009 at #

    hehe. or your nearest televangelist.

  3. February 16, 2009 at #

    I'd ask Seth Godin if I cared what he thought.

Trackbacks/Pingbacks:

  1. links for 2009-02-16 | This Inspires Me - February 16, 2009

    [...] 7 Elements of a Successful Social Network – #2 (tags: socialnetworking socialmedia) [...]

  2. 7 Elements of a Successful Social Network - #4 - ChurchCrunch - February 17, 2009

    [...] into the 4th Element of a Successful Social Network Series and have already touched upon the “Getting and Giving Feedback,” “Ownership and Customization,” and “Exchanges and Gifting.” Make [...]

  3. 7 Elements of a Successful Social Network - #5 - ChurchCrunch - February 18, 2009

    [...] Getting and Giving Feedback [...]

  4. Tweets that mention 7 Elements of a Successful Social Network – #2 | ChurchCrunch -- Topsy.com - June 30, 2010

    [...] This post was mentioned on Twitter by deaninwaukesha. deaninwaukesha said: RT @triveraguy: Well, what a pleasant surprise! Not every day the next Lieutenant Governor of WI stops in to say hi. http://bit.ly/9u2vT … [...]

  5. 7 Elements of a Successful Social Network – #7 | Church Mag - May 16, 2011

    [...] Getting and Giving Feedback [...]

  6. Social Experience Lifecycle | Church Mag - May 16, 2011

    [...] Getting and Giving Feedback [...]

  7. 7 Elements of a Successful Social Network – #3 | Church Mag - May 20, 2011

    [...] If you’ve missed the previous 2, you can find the first part here and the second part here. [...]

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